Frequently Asked Questions
Everything you need to know about shopping with Paper Tiger.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer eco-friendly packaging?
Sustainability is a priority at Paper Tiger. We use recyclable materials and minimal plastic in our shipping containers to reduce our environmental footprint.
What should I do if my item arrives damaged?
Please contact our customer service team within 48 hours of delivery with photos of the damage. We will arrange for a replacement or a full refund immediately.